Returns & Exchanges
At Embassy, we strive for sartorial excellence; if your selection does not meet your expectations, we offer a seamless 30-day return policy for all unworn garments with original tags attached. Our commitment is to ensure your wardrobe reflects your standard of quality without compromise.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a full refund.
Ship with Ease
Affix the prepaid shipping label provided via the portal to your parcel and drop it off at any authorized courier location.
Quality Inspection & Refund
Once our atelier receives and inspects your return, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing