Frequently Asked Questions
Everything you need to know about your Embassy shopping experience.
What is the standard shipping timeframe?
We offer worldwide express shipping. Orders are typically processed within 1-2 business days, with delivery taking 3-5 business days depending on your location.
What is your return policy?
We accept returns on all unworn items with original tags attached within 30 days of delivery. Please note that sale items are eligible for store credit only.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits.
Are your materials sustainably sourced?
At Embassy, we prioritize ethical craftsmanship. We partner with certified suppliers to ensure our fabrics, including organic cotton and recycled blends, meet high environmental standards.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.